Terms of Service
Last Updated: Dec 20, 2024
1. Agreement to Terms
By accessing or using the FarmToFork platform, including our website and mobile application (collectively, the "Service"), you agree to be bound by these Terms of Service. If you do not agree to these terms, do not use the Service.
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2. Platform Overview
FarmToFork is a marketplace platform that facilitates connections between farmers ("Sellers") and consumers ("Buyers"). We do not own, sell, resell, furnish, provide, prepare, manage or control any products or services offered through our platform.
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3. Role and Limitations of FarmToFork:
3.1 Marketplace Only
FarmToFork acts solely as a marketplace facilitator - We do not take possession, custody, or control of any products - We do not guarantee the quality, safety, or legality of any products - We do not verify Sellers' credentials or compliance with applicable laws
3.2 Liability Limitations
FarmToFork explicitly disclaims liability for: - Any foodborne illness or injury resulting from products purchased through our platform - Quality, freshness, or safety of food products - Accuracy of product descriptions or farming practice claims - Any issues arising from farmer-to-farmer equipment or livestock sales - Compliance with tax reporting requirements - Compliance with agricultural or livestock handling regulations - Any disputes between Buyers and Sellers
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4. Seller Responsibilities:
4.1 Legal Compliance
Legal Compliance Sellers must: - Comply with all applicable federal, state, and local laws and regulations - Maintain all required licenses, permits, and certifications - Follow proper food safety and handling procedures - Adhere to all livestock handling and transportation regulations - Report all income and pay applicable taxes - Comply with labeling requirements - Follow organic certification rules if claiming organic status
4.2 Product Listings
Sellers are responsible for: - Accurate product descriptions - Proper pricing - Clear pickup/delivery terms - Maintaining inventory accuracy - Following through on confirmed orders
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5. Buyer Responsibilities:
5.1 Food Safety
Buyers acknowledge that they are responsible for: - Proper food handling after taking possession - Proper storage and refrigeration - Checking for any allergies or sensitivities - Understanding that consumption is at their own risk - Inspecting products upon receipt
5.2 General Responsibilities
Buyers must: - Honor pickup/delivery commitments - Pay security deposits as required - Follow Seller's handling instructions - Communicate promptly about order issues - Verify product satisfaction at time of receipt
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6. Payment Terms
6.1 Security Deposits
- Required for all orders - Refundable upon successful completion minus service fee - Forfeited to Seller (minus service fee) for no-shows
6.2 Service Fees
- $2.99-$4.99 per completed transaction - Non-refundable - Subject to change with notice
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7. Dispute Resolution
7.1 Between Parties
- Buyers and Sellers agree to attempt direct resolution first - FarmToFork may assist but is not obligated to intervene - All disputes subject to mandatory arbitration
7.2 Platform Issues
- Technical issues must be reported within 24 hours - Refund requests must be submitted within 48 hours - Platform errors will be addressed on a case-by-case basis
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8. Livestock and Equipment Sales
8.1 Additional Disclaimers
FarmToFork is not responsible for: - Condition of equipment sold - Health or quality of livestock - Transportation arrangements - Compliance with livestock transfer regulations - Verification of ownership - Accuracy of documentation
8.2 Buyer Due Diligence
Buyers must: - Inspect all purchases thoroughly - Verify documentation independently - Arrange proper transportation - Ensure proper handling capabilities - Comply with all applicable regulations
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9. Prohibited Activities
Users may not: - Misrepresent products or credentials - Circumvent platform fees - Violate any applicable laws or regulations - Harass other users - Share false or misleading information - Manipulate platform features
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10. Termination
FarmToFork reserves the right to: - Suspend or terminate accounts - Remove listings - Deny service - Block access to the platform For any violation of these terms or for any reason at our sole discretion.
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11. Modifications
We reserve the right to modify these terms at any time. Continued use of the Service constitutes acceptance of modified terms.
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12. Contact Information
Questions about these Terms should be sent to: chris@farmtofork.life
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13. Governing Law
These Terms shall be governed by and construed in accordance with the laws of Iowa, without regard to its conflict of law provisions.